Work legally and ethically

Use communication to build relationships

Facilitate responsible behaviour

Work with people with mental health issues

Work with diverse people

Assess co-existing needs

Work in an alcohol and other drugs context

Work with people experiencing or at risk of homelessness

Recognise and respond appropriately to domestic and family violence

Provide parenting, health and wellbeing education

Develop and maintain networks and collaborative partnerships

Follow safe work practices for direct client care

Facilitate the interests and rights of clients

Provide loss and grief support

Recognise and respond to crisis situations (R1)