Overview
Study Options
Study Units
Enrolment Info
Upcoming Intakes

Course Overview

Get hands-on with the fast-paced world of cafĂ©s, restaurants, and events. In SIT20322 you’ll learn safe food handling, basic food and beverage service, customer service, point‑of‑sale, coffee and non‑alcoholic beverage preparation, teamwork, and workplace communication. Ideal for after‑school or weekend hospitality jobs and a springboard into apprenticeships or further study after Year 12.

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Who it’s for
  • Year 11–12 students keen on cafĂ©, restaurant, or events work
  • VCE/VETiS students wanting practical customer service skills
  • Anyone interested in service, food, and people-focused workplaces
Careers
  • CafĂ© All‑Rounder
  • Food and Beverage Attendant
  • Barista (entry‑level)
  • Counter/Takeaway Attendant
  • Function/Event Assistant
  • Guest Services/Host

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    Course Outcome

    A nationally recognised SIT20322 Certificate II in Hospitality

    Study Options:

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    What you will study

  • Learn valuable skills for real hospitality shifts—set up a service area, handle food safely, take orders with a smile, and use POS to process payments. Practise making espresso and non‑alcoholic beverages, carry plates and trays safely, and keep the cafĂ© clean and guest‑ready. Build teamwork, communication, and time‑management under service pressure so you can walk into a cafĂ© or restaurant and contribute from day one.

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    Enrolment Info

    Necessary Documents
    • Parent/Guardian consent form (required if under 18)
    • USI (Unique Student Identifier) — a free, 10‑character ID for all VET students. Create or find yours at usi.gov.au before enrolment. Use your legal name and a valid ID (e.g., Medicare card, passport, birth certificate). Keep it safe—you’ll need it to access statements of attainment and certificates.

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    Notes and School Delivery Info
    • Units and sequencing are selected to suit school timetables (e.g., weekly sessions or block delivery).
    • PPE may be required: safety shoes, hi‑vis, hairnets, gloves as applicable.
    • Site access is subject to provider and employer availability; simulated environments may be used to meet competency.
    • Always check your school/provider’s current unit list, assessment schedule, and any age‑related workplace restrictions.

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