Course Overview

The Certificate II in Community Services is designed to develop a broad range of competencies and skills. This qualification will prepare you to work in a range of community service roles such as Aged Care, Disability, Youth Work and others. It prepares you for case management, individual needs planning, health and well-being strategies, working with disabilities, cultural diversity and working with at-risk individuals. The Certificate II in Community Services also incorporates a work experience element that will enable you to put into practice the theory and skills you will learn.

Who it's for:
  • New entrants to community services
  • People seeking volunteer or entry‑level assistant roles in community programs
  • Learners wanting a stepping stone to Certificate III/IV qualifications
  • Careers
  • Reception/Intake Assistant (community centre)
  • Volunteer Support Worker
  • Program/Activities Assistant
  • Support Worker (trainee/assistant)
  • Course Outcome

    A nationally recognised CHC22015 Cert II in Community Services

    Study Options:

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    at School
    Schools
    Schools
    Schools

    QLD

    MacGregor SHS

    Certificate II in Community Services

    CHC22015
    CHC22015 - MACGREGOR SHS
    Next enrolment:
    Next Intake Date
    Duration:
    18 Weeks
    Delivery Method
    Not Available
    at School
    Location:
    MacGregor SHS
    Next Intakes
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    Upcoming Intakes

    Text Link
    https://enrol.strategix.edu.au

    Intake Overview

    Details
    Qualification:
    Certificate II
    Nominal Duration:
    18 Weeks
    Attendance:
    Mon
    Delivery Method
    at School
    Expected Schedule:
    February Intake
    Fees
    Full Fee
    $
    Non Concession
    $
    Fee Free
    Concession
    $
    Fee Free
    Onshore
    $
    Fee Free
    Pre-requisites / Entry Conditions

    Additional Information

    Funding & Payment Support

    You may be eligable for funding:
    Funding options may apply to this course. To learn more about funding please explore our funding page.
    Schools
    at School
    Schools
    Schools
    Schools

    QLD

    Springfield

    Certificate II in Community Services

    CHC22015
    CHC22015 - WESTEC TRADING
    Next enrolment:
    Next Intake Date
    Duration:
    18 Weeks
    Delivery Method
    Not Available
    at School
    Location:
    Springfield
    Next Intakes
    Show More
    Show Less

    Upcoming Intakes

    Text Link
    https://enrol.strategix.edu.au

    Intake Overview

    Details
    Qualification:
    Certificate II
    Nominal Duration:
    18 Weeks
    Attendance:
    Wed
    Delivery Method
    at School
    Expected Schedule:
    February Intake
    Fees
    Full Fee
    $
    Non Concession
    $
    Fee Free
    Concession
    $
    Fee Free
    Onshore
    $
    Fee Free
    Pre-requisites / Entry Conditions

    Additional Information

    Funding & Payment Support

    You may be eligable for funding:
    Funding options may apply to this course. To learn more about funding please explore our funding page.
    Schools
    at School
    Schools
    Schools
    Schools

    QLD

    BUSY Brisbane

    Certificate II in Community Services

    CHC22015
    CHC22015 - BUSY SCHOOLS BRISBANE
    Next enrolment:
    Next Intake Date
    Duration:
    18 Weeks
    Delivery Method
    Not Available
    at School
    Location:
    BUSY Brisbane
    Next Intakes
    Show More
    Show Less

    Upcoming Intakes

    Text Link
    https://enrol.strategix.edu.au

    Intake Overview

    Details
    Qualification:
    Certificate II
    Nominal Duration:
    18 Weeks
    Attendance:
    Thursday
    Delivery Method
    at School
    Expected Schedule:
    February Intake
    Fees
    Full Fee
    $
    Non Concession
    $
    Fee Free
    Concession
    $
    Fee Free
    Onshore
    $
    Fee Free
    Pre-requisites / Entry Conditions

    Additional Information

    Funding & Payment Support

    You may be eligable for funding:
    Funding options may apply to this course. To learn more about funding please explore our funding page.
    Schools
    at School
    Schools
    Schools
    Schools

    QLD

    BUSY Salisbury

    Certificate II in Community Services

    CHC22015
    CHC22015 - BUSY SCHOOLS SALISBURY
    Next enrolment:
    Next Intake Date
    Duration:
    18 Weeks
    Delivery Method
    Not Available
    at School
    Location:
    BUSY Salisbury
    Next Intakes
    Show More
    Show Less

    Upcoming Intakes

    Text Link
    https://enrol.strategix.edu.au

    Intake Overview

    Details
    Qualification:
    Certificate II
    Nominal Duration:
    18 Weeks
    Attendance:
    Wed
    Delivery Method
    at School
    Expected Schedule:
    February Intake
    Fees
    Full Fee
    $
    Non Concession
    $
    Fee Free
    Concession
    $
    Fee Free
    Onshore
    $
    Fee Free
    Pre-requisites / Entry Conditions

    Additional Information

    Funding & Payment Support

    You may be eligable for funding:
    Funding options may apply to this course. To learn more about funding please explore our funding page.
    Schools

    What you will study

  • Learn how to support people respectfully and safely. Practise active listening, cultural awareness, and maintaining boundaries. Follow instructions to assist with routine tasks, recognise when to get help, complete simple records, and contribute to inclusive, client‑focused services in your community.
  • Enrolment Info

    Necessary Documents:

    You’ll need to provide valid photo ID (such as a driver’s licence or passport), your Medicare card, and any relevant education or qualification documents. If you’re applying for government funding, additional documentation may be required. Our team will guide you through what’s needed.

    You will need to demonstrate:
    • The ability to obtain a Working with Children Check and meet any industry compliance requirements
    • Language, literacy, numeracy and digital literacy skills suitable for effective communication and basic record-keeping
    • Up-to-date vaccinations or clearances as may be required by some community organisations
    • A genuine passion for helping others and supporting inclusion and wellbeing in your community

    Vocational placement:
    • Minimum 20 hours vocational placement required at a relevant workplace. Placement may be voluntary work or paid employment in a relevant role. Students are required to obtain the site-specific clearances to participate in Vocational Placement, this may include Disability clearance, Working with children check or police checks.

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