Overview
Study Options
Study Units
Enrolment Info
Upcoming Intakes

Course Overview

Get job‑ready business skills for offices, retail admin, and small businesses. In BSB30120 you’ll learn workplace communication, customer service, time management, basic spreadsheets and documents, safe work practices, teamwork, and simple problem‑solving. Build confidence using email, calendars, and files so you can support day‑to‑day operations from your first shift

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Who it's for:
  • Year 10–12 students wanting practical admin and customer service skills
  • Administrators and office staff ready to upgrade their skills
  • Anyone who likes organising tasks, helping people, and using computers
  • Entrepreneurs and small business owners seeking stronger management skills
  • School leavers or graduates who want a nationally recognised qualification to fast-track their career
Careers
  • Administration Assistant
  • Reception Assistant
  • Customer Service Officer
  • Data Entry Operator
  • Retail/Store Administration Assistant
  • Office Junior/Team Assistant
    • Course Outcome

    A nationally recognised BSB30120 Certificate III in Business.

    Study Options:

    Thank you! Your submission has been received!
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    Online
    Virtual
    Virtual
    Virtual

    QLD

    Online

    Certificate III in Business

    BSB30120
    BSB30120 - QLD - ONLINE
    Next enrolment:
    Next Intake Date
    Duration:
    52 Weeks
    Delivery Method
    Not Available
    Online
    Location:
    Online
    Next Intakes
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    Intake Overview:
    Qualification:
    Certificate III
    Nominal Duration:
    52 Weeks
    Attendance:
    At your pace
    Delivery Method
    Online
    Expected Schedule:
    Rolling Intakes
    Fees
    Full Fee
    $
    2350
    Non Concession
    $
    50
    Fee Free
    Concession
    $
    20
    Fee Free
    Onshore
    $
    20
    Fee Free
    Pre-requisites / Entry Conditions

    Additional Information

    Upcoming Intakes

    Text Link
    https://enrol.strategix.edu.au

    Funding & Payment Support

    You may be eligable for funding:
    Funding options may apply to this course. To learn more about funding please explore our funding page.
    Virtual

    What you will study

  • Learn to communicate professionally, manage your time, and support a team. Practise creating clear emails and documents, building simple spreadsheets, organising files and calendars, and serving customers courteously. Follow safe work practices, protect privacy, and use digital tools efficiently so you can step into an admin or customer service role with confidence.

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    Enrolment Info

    Necessary Documents:

    You’ll need to provide two forms of identification (such as a driver’s licence or passport), and any relevant education or qualification documents. If you’re applying for government funding, additional documentation may be required. Our team will guide you through what’s needed.

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    You will need to demonstrate:
    • Language, literacy and numeracy suitable for classroom communication and record-keeping
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    Change the course of your life

    Start building real skills for real jobs —with flexible courses, government funding options, and support that sticks.

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